At Simina Mind Body Health Practice we are committed to protecting your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, safeguard, or otherwise process your personal information.

Simina Mind Body Health Practice considers the careful processing of personal information to be of the utmost importance. Personal information is carefully processed and secured. When processing information, we comply with the requirements of the General Data Protection Regulation, “Algemene verordening gegevensbescherming” (“GDPR”; “AVG”).

This Policy explains how we collect and use you personal information in accordance with the GDPR (AVG).

In this Policy, we explain what personal information we collect and use, and for what purpose we do so. We recommend that you read this Policy carefully.

This Policy applies to our website, [INSERT HYPERLINK WEBSITE HERE].

This Policy was last updated on August 8. 2025.

Information Collection

We collect personal information from you when you fill out forms on our website, subscribe to our newsletter, or contact us for services. We will not use the personal information for purposes other than those described in this Policy, unless you have given your prior consent.

The information collected may include:

• Personal identification data: first name, last name;

• Contact information: address, email, telephone number;

• Payment information: VAT number, bank account number;

• Images that can be used to identify you;

• Other information that you voluntarily decide to share with us: social media accounts, login ID, IP address, feedback and opinions;

• Information about your browsing behaviour across different websites (for example, because this company is part of an advertising network).

Use of Information

We use the information collected to:

• Provide the services you request;

• Send you updates and relevant communications;

• Improve your experience on our website;

• Comply with legal obligations.

Grounds for processing

We generally process your personal information for the following purposes:

• Registering and verifying/authenticating users of the services;

• Communication between Simina Mind Body Health Practice and website visitors;

• Preparing and sending invoices;

• Spam prevention;

• Sending newsletters via email;

• Analysing statistics and optimising the services.

We collect your personal information on the basis of legitimate interests or your consent, which you can withdraw at any time.

Information Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except when necessary to provide the requested services or comply with legal obligations.

[IF YOU AUTHORISE PAYMENT WITH KLARNA]: In order to offer you Klarna's payment methods, we must transfer your personal data to Klarna. This only happens when you choose to pay with Klarna. Klarna uses the information to assess whether you can use the payment methods. The personal information includes your name, address, telephone number, payment history and your order details, such as the payment method, delivery address, products ordered and so on. Your personal information will be processed by Klarna in accordance with the applicable information protection legislation and as described in Klarna's privacy statement.

Retention of personal information

We retain your personal information for as long as necessary to fulfil the purposes of this Policy. In general, we retain personal information from our website visitors for 12 months.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us at info@siminamindbodyhealth.com. We will provide you with a copy of the information we process about you.

If you believe that the information we process about you is incorrect, you can contact us at the same email address, to update your information. You also have the right to object to the processing of your personal information. You can contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the GDPR (AVG).

If you are not satisfied with the response you receive, you can submit your complaint to the relevant supervisory authority.

Analytics

Information you provide may be stored for statistical analysis, including via Google Analytics and Piwik. These statistics are used to optimise the Services. This allows us to see how our visitors use the website and improve it accordingly. Where possible, we will pseudonymise this information.

Cookie Policy

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze site traffic and personalize content. You can set your browser to refuse cookies; however, this may affect site functionality.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page.

Contact

For questions or concerns regarding this Privacy Policy, please contact us at info@siminamindbodyhealth.com or at +31 6 52403092.